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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 19 5:40 am)

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Subject: Order #112547365 Paid but showing Unpaid

Kachi opened this issue on Jun 27, 2014 · 4 posts
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Kachi ( ) posted Fri, 27 June 2014 at 1:27 PM · edited Mon, 09 December 2024 at 11:25 PM

Hi, I placed my order #112547365 at 3:50PM GMT and have the PayPal receipt  with transaction ID 6CK78476D38113408 from the same time, but it's now 7:26PM GMT, my order is still showing as unpaid and I can't download anything.

Help?  :/

ShelbiE ( ) posted Fri, 27 June 2014 at 3:12 PM

Hi,

 

It looks like your order has now been marked as "paid" and your downloads should be 

available.

Please let me know if you continue to have issues.

 

Thank you,

ShelbiE

Administrative Assistant

Kachi ( ) posted Fri, 27 June 2014 at 4:29 PM

Hi, thanks for that.  They're now all available.  :)

ShelbiE ( ) posted Fri, 27 June 2014 at 5:03 PM

Have a great weekend.

ShelbiE

Administrative Assistant

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