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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Bought Vue version instead of Poser version

ockham opened this issue on Mar 04, 2015 · 5 posts
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ockham ( ) posted Wed, 04 March 2015 at 7:46 AM · edited Wed, 06 November 2024 at 2:08 PM

I just purchased a car model from Nationale7.  The model comes in both Poser and Vue versions, and I stupidly bought the Vue version.  I don't use Vue.  Is an 'exchange' possible?  The Poser version costs slightly less, but I don't care about the partial refund; I just want the model I can use.

Order # 112681121

My python page
My ShareCG freebies

KristiS ( ) posted Wed, 04 March 2015 at 11:09 AM

Hello,

I have issued an instore credit so you can go and purchase the correct version:)

Thank you and have a nice day,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

ockham ( ) posted Wed, 04 March 2015 at 2:00 PM

THANKS! 

Strange ... I've been buying stuff here regularly for 15 years and never made that kind of mistake before.  It's good to know that the system works.

My python page
My ShareCG freebies

KristiS ( ) posted Thu, 05 March 2015 at 2:14 PM

You are very welcome!

No worries, it happens to the best of us:)

Have a wonderful rest of the week and weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Thu, 05 March 2015 at 2:14 PM

You are very welcome!

No worries, it happens to the best of us:)

Have a wonderful rest of the week and weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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