Dear Support,

I just purchased HFS Shapes for Genesis by DarioFish (order #112691382) and cannot get the morphs to load . I am using Daz Studio Pro 4.7 on a Windows 8 platform. After I extracted the files, I copied them and pasted them directly into my Poser 7 file directory so as to ensure the file directory paths within the folders stay intact. In Daz, I can locate the Shapes and Morph files in the Content Library Pane in the Downloads directory. However, when I click on them, nothing happens. There are no settings visible for them in the Parameters pane. What am I doing wrong or am I missing something?

Thanks,

Gary Matsey

Hello,

You will need to contact the vendor directly for product support.

To contact the vendor please click the "contact" link next to the vendor's

name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 3 full business days for a response.

If you have not heard from the vendor in that time frame, please let us know

so we can contact them on your behalf.

Thank you,

Stacey