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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
I am not able to duplicate the problem as I added the grab bag to my cart first and then a product, checked out and my free product was there.
Please look through the products and let me know which one you would like and I will gift it to you. You can send me an email with the name of the products or links to them:
kristis@renderosity.com
The link to the grab bag products are:
http://www.renderosity.com/spring-fling-grab-bag-cms-17593
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Hi!
I just purchased an item from the prime club. I added the Grab bag into the cart before the purchase.
All I get is a link back to the grab bag page. As far as I can tell, nothing has been added.
Am I doing something wrong? How do I get my free item?
Sorry I'm slow today!
-quietrob
Please reference Order#: 112694122