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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Grab Bag Question


quietrob ( ) posted Wed, 25 March 2015 at 2:41 PM · edited Thu, 18 July 2024 at 6:07 PM

Hi!

I just purchased an item from the prime club.  I added the Grab bag into the cart before the purchase.

All I get is a link back to the grab bag page.  As far as I can tell, nothing  has been added.

Am I doing something wrong?  How do I get my free item?

Sorry I'm slow today!

-quietrob

Please reference Order#: 112694122



KristiS ( ) posted Wed, 25 March 2015 at 3:44 PM · edited Wed, 25 March 2015 at 3:47 PM

I am not able to duplicate the problem as I added the grab bag to my cart first and then a product, checked out and my free product was there.

Please look through the products and let me know which one you would like and I will gift it to you. You can send me an email with the name of the products or links to them:

kristis@renderosity.com

The link to the grab bag products are:

http://www.renderosity.com/spring-fling-grab-bag-cms-17593

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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