Hello!

Just purchased a character. I paid with Paypal and even though it shows as "paid" I'm still not able to download the item.
This happened a few days back and waited a couple of hours, but it wasn't until I sent a message that I was unable to download, so I thought I'd just write to you right away this time.

Paypal reference: 84X58647K9030873J

Thanks in advance for your help! 

R

Oh sorry, first it said Paid, now it says "unpaid" (unless I looked at the wrong order before). :(
I think I may have made a mistake as I can't find anything on Paypal. Will go through the payment procedure again and eventually get back to you.

Sorry :(

Yes, I guess I did do something wrong before and then got my new order mixed up with the old one. 

This is the correct reference for the Paypal transaction: 95650520LF411111R

The Order # is 112728794 (Zane).

I will check back in a bit, and only get back in touch if I still can't DL in a couple of hours.

Thanks and sorry again for the mess, long day. :(

Hello,

I am showing you have successfully downloaded your product. 

Please let us know if you need further assistance.

Thank you and have a nice day :)

No, no, all good thanks! Just downloaded the file. :)

I am so sorry, I was very sloppy today, was on the phone while ordering and must have interrupted the procedure at some point, then when I checked I was looking at an order placed 3 days ago. 

Thanks for your message, you are always so quick in responding!

Have a wonderful day.

R.

I am happy everything is good now :)

Have a great week!