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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 17 5:53 pm)

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Subject: Two Totally Identical zips of a product, sans the # on them!?

Lyne opened this issue on Jun 15, 2015 · 3 posts
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Lyne ( ) posted Mon, 15 June 2015 at 12:06 PM · edited Wed, 25 October 2023 at 7:53 PM

 I just sent this to the creator of the Fairy Luna Place...and am letting you know also:

I just bought the Fairy Luna Place cradle...and downloaded TWO IDENTIAL ZIPS:

FairyLunaPlace_174750
FairyLunaPlace_174785

both the same number of files, same size, and on a quick look inside via my winzip, really looks like the SAME files! Of course I quickly scanned both zips...no "threat" but it is very odd. These are LARGE zips, and maybe one is not necessary? OR one is an updated one?

I await your response before unzipping and using. I will also let the marketplace customer help forum know.

I do LOVE your products!

Thank you,

Lyne

 

 

 

 

 

 

 

Life Requires Assembly and we all know how THAT goes!

KristiS ( ) posted Mon, 15 June 2015 at 12:20 PM

Hi Lyne,

Thank you very much for letting us know :)

I have passed this on the Marketplace staff so they are aware as well.

Thank you and have a wonderful week!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Mon, 15 June 2015 at 4:01 PM

Alright Lyne, the file has now been updated so you should now be all set :)

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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