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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Help paid with credit card and downloads are pending

Direwrath opened this issue on Jun 27, 2015 · 4 posts
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Direwrath ( ) posted Sat, 27 June 2015 at 1:31 PM · edited Thu, 23 January 2025 at 1:00 PM

I just ordered from the store with my credit card and it says my downloads are pending. The order says it has been paid.  

jennblake ( ) posted Sat, 27 June 2015 at 5:33 PM

Hi. 

I am sorry for the delay on that for you. Those downloads are now available and ready to download for you. :) Thank you for shopping at Renderosity. Please let me know if you need any further assistance. :) 

Direwrath ( ) posted Sun, 28 June 2015 at 4:57 PM

Thank you. I got them downloaded without a problem.

jennblake ( ) posted Sun, 28 June 2015 at 10:00 PM

Wonderful. :) Enjoy and thank you for shopping at Renderosity! :)

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