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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Duplicate purchase


novelist999 ( ) posted Sat, 01 August 2015 at 9:22 AM · edited Fri, 02 August 2024 at 6:36 AM

I just realized that I purchased Pretty Witch for V4/A4/G4/Alice/Utopian twice.

The first time was on September 1, 2010. The order number was: 111813930.

The second time was on July 31, 2015. The order number was 112752964. 

Is there a way to get a refund or credit?

Thanks,

novelist999


JeniferC ( ) posted Sat, 01 August 2015 at 5:24 PM

Absolutely. The credit was issued to your account. Please let us know if we can be further assistance. 

 


novelist999 ( ) posted Sun, 02 August 2015 at 1:08 AM

Thanks! I appreciate it!


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