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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 16 12:29 pm)

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Subject: MarketPlace Confusion


maiden_of_darkness ( ) posted Wed, 19 August 2015 at 9:41 PM · edited Thu, 05 September 2024 at 9:35 AM

How can I see the entire store inventory like it used to be? Please bring back the old store format....I cannot find any items I had my eye on...I just don't know where to look for them.....I liked the old page system.....


KristiS ( ) posted Thu, 20 August 2015 at 3:11 PM

Hello,

If you go to the "Marketplace" tab and click on the arrow, the drop down is the same as on the old site.

You just select where you want to go.

Please forgive me if I am misunderstanding your question.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maiden_of_darkness ( ) posted Thu, 20 August 2015 at 4:11 PM

I'm sorry for not being able to communicate what I'm trying to say clearly....The old marketplace I was able to browse all the store items without having to choose which dept I wanted to browse...That is how the Daz3D and RuntimeDNA stores have their basic store set up. Where is the option to browse all store items?....That is what I'm looking for....The old marketplace was automatically set up that way and from that you could choose from the drop down menu the dept you wanted to shop.
I'm hoping that makes sense......


KristiS ( ) posted Thu, 20 August 2015 at 4:51 PM

If you select the "what's new" you will see all the Marketplace items newest to oldest:) I hope this helps :)

It made sense and I understand, I am sorry...it' has been a very hectic week and I think half my brain is fried...lol


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


maiden_of_darkness ( ) posted Thu, 20 August 2015 at 5:20 PM

When I select "what's new" there are only 12 pages....not all the store items in the entire store......so are these items from the past few months I'm assuming?
I don't mean to be a pain in the butt....but, I can't seem to find where to browse all the store items at once....to me it looks like this option is no longer available in the new store design which is quite a shame for those of us who like to view everything at once without having to seach through many sub depts :(


KristiS ( ) posted Fri, 21 August 2015 at 12:03 PM

Hmmm, I'm sorry as I was not aware of that changing.

You are not being a pain at all

I will double check and get back to you.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


KristiS ( ) posted Fri, 21 August 2015 at 4:31 PM

Hello,

I am sorry I was not aware of this change. The "What's New" has became what is is supposed to be which is the newer item.

You can see all products in the Marketplace by searching by departments so if you want to see all the "hair" items available in the Marketplace, you just search by 'hair'.

Thank you so much and have a great weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Dulcinea ( ) posted Fri, 21 August 2015 at 9:41 PM

A broad view is something we would like back, too. And here is why -

On old site, we go to Market and see everything, unsorted, and is good that way because maybe we see "hair" and buy on impulse. Or we see different thing that we would never think about buying, but because we see in big view we buy right away. We should not be told to dig into the Market because of hassle to us and maybe we don't normally buy "hair" and not think to look there but there ends up finding a thing we like because we see more from bigger view. To tell us to know what we want to buy ignores the impulse. And more frustration/time having to go from department to department.

This is what we think. It should be fixed.


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