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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 6:46 am)

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Subject: Gift Certificates have no recipient

3-d-c opened this issue on Nov 04, 2015 · 2 posts
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3-d-c ( ) posted Wed, 04 November 2015 at 11:37 PM · edited Sat, 21 December 2024 at 12:22 AM

Hi there,

i purchased a gift cert through order 112788417, but duriing the entire process i havent been asked for a recipient. Previously it had been on the product page, but thats now gone. So in essence, i have purchased it but cannot donate it to someone....

Thanks

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jennblake ( ) posted Thu, 05 November 2015 at 9:56 AM

Hi. 😄

When wanting to purchase a Gift Certificate you use the Gift Box Icon to add it to your cart. When you do that a box will appear where you can put in the recipients username and a message if you would like. We can go into that order and gift it to someone if you want to send the order number with the username you want to gift that to. We will adjust it for you happily. 😄

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