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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download still pending

mrinal opened this issue on Jan 30, 2016 · 2 posts
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mrinal ( ) posted Sat, 30 January 2016 at 3:35 AM · edited Fri, 09 August 2024 at 5:16 AM

I placed order #112821002 almost 3 hours back but the status still shows download pending. Can you please activate the downloads.

PrestonW ( ) posted Sat, 30 January 2016 at 10:25 AM

Your order has been activated. Please know it can take up to 24 hours for a response especially over the weekend

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