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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Double Payment


Shawn21 ( ) posted Thu, 12 May 2016 at 9:30 AM · edited Fri, 09 August 2024 at 9:45 PM

On May 11th I placed an order (112864765) & paid using PayPal. My PayPal account is charging me twice for this order. Have you received two payments? If so do you need to contact PayPal about this to get the one payment credited back to me? I assume that I will need to contact them directly if you have not been paid twice. I have never had this happen before & I am confused.

Thank you for your help.


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