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Subject: On site Malware

galaxiefilm opened this issue on May 28, 2016 · 15 posts

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galaxiefilm ( ) posted Sat, 28 May 2016 at 2:40 PM · edited Tue, 24 December 2024 at 10:40 AM

Everytime I visit the gateway page, this pops up...

KristiS ( ) posted Tue, 31 May 2016 at 1:53 PM

Hello,

Are you referring to the Homepage?

Have you had this happen again since Saturday?

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

galaxiefilm ( ) posted Tue, 31 May 2016 at 2:09 PM

Hi, Kristi!

For several days, it was happening when first landing on the homepage.

However, it is no longer occurring -- so it's obviously been removed.

Thanks!

KristiS ( ) posted Tue, 31 May 2016 at 2:34 PM

Thank you for letting me know :)

Yes, we did pull an ad that was running and causing a false virus message on some anti-virus software.

I wanted to be sure there wasn't something else.

Thank you and have a wonderful week!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

galaxiefilm ( ) posted Fri, 03 June 2016 at 12:05 PM

Just happened again.

It's when I go to the home page, before logging in ...

KristiS ( ) posted Fri, 03 June 2016 at 2:04 PM

Thank you for letting me know.

I will talk to our programmers so they can track down which add it is and fix it.

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

vitachick ( ) posted Mon, 06 June 2016 at 8:01 AM

Adblock Plus helps me alot...

Win10 Poser 2014/Poser 11 Daz3D

thaaksma ( ) posted Mon, 06 June 2016 at 10:45 AM

@galaxiefilm - Would it be possible to replicate this issue and provide a more complete screen capture so I can better determine what might be triggering this? You mentioned that it's happening on our homepage. Is that the only place you're able to see this warning? Any additional details might assist in troubleshooting.

Thanks, Tim

galaxiefilm ( ) posted Thu, 16 June 2016 at 2:34 PM

Tim,

It just happened again. And, so far, only Avast picks this up and it only pops-up on your homepage when I first go there before logging in.

Avast gives me no more details than what I show here.

LaurieA ( ) posted Thu, 16 June 2016 at 2:39 PM · edited Thu, 16 June 2016 at 2:43 PM

I also use Avast (and the paid version of Malwarebytes), but I do not get these warnings. Of course I have all the ads blocked. AdBlock is your friend ;). Especially useful since I'm sure Rendo does not check code on the ads it allows on the site and because of the rising tide of ransomeware in advertisements. You might also want to run Malwarebytes Anti-Exploit (there is a free version and I run that as well).

Laurie

LaurieA ( ) posted Thu, 16 June 2016 at 2:44 PM · edited Thu, 16 June 2016 at 2:45 PM

Oh, you may also want to turn off Java (not javascript, which is different) in your browser until you have to enable it for something specific, as well as disabling Flash for the same reason. In today's internet climate, unfortunately one has to be heavy handed with security.