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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Purchased products


Bad-Wolf ( ) posted Mon, 27 June 2016 at 6:24 AM · edited Fri, 31 January 2025 at 4:28 AM
  On June 22nd I purchased space sphere/space system by Dariofish, Order# 112881446. I cannot seem to get it to work. According to the read me file everything is installed properly its just not loading into my scene. Any help or advice would be much appreciated.


jennblake ( ) posted Mon, 27 June 2016 at 12:37 PM

Hi.

We ask that you contact the vendor for product support. As they are the best to help you when using their product. You can do that by sending them a sitemail. If you do not hear back from them within 3 days please send an email to store@renderosity.com and we will get a resolution for you. 😄


Bad-Wolf ( ) posted Tue, 28 June 2016 at 5:54 AM

Will do thx


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