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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Clearance Sale Prices Wrong?


Seliah ( ) posted Thu, 30 June 2016 at 10:23 PM ยท edited Fri, 03 January 2025 at 3:53 PM

The clearance sale currently going on as I write this shows pages of Clearance items at $3.50. So, I went ahead and added a bunch of them to my cart that had been on my wishlist for some time.

Problem is, when I go to my cart, the items that were displaying as $3.50 in the sale category are NOT displaying at $3.50 in the cart. They are showing at $7, $6, etc. They are every single one of them NOT displaying the price that shows in the sale category.

Is this a "too late to the party and only part of the servers have updated" case, or is there something actually wonky with the sale going on?

Thanks.



Seliah ( ) posted Thu, 30 June 2016 at 10:27 PM

Here's an example of what I mean - this is a screenshot of part of my current cart. Every one of these items displays at $3.50 in the Clearance sale category...

Cart.jpg



jennblake ( ) posted Thu, 30 June 2016 at 10:33 PM

This issue has been corrected. We are very sorry for the trouble. Please remove the items from your shopping cart and then re-add them. It will show as $3.50 as they should for you. ๐Ÿ˜„ Happy Shopping!

Jenn


Seliah ( ) posted Thu, 30 June 2016 at 10:37 PM

Thanks very much. :) No worries!



jennblake ( ) posted Thu, 30 June 2016 at 10:38 PM

Happy to help. ๐Ÿ˜


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