Sun, Jan 5, 6:17 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Vendors not setting the update flag


taoz ( ) posted Thu, 08 September 2016 at 3:51 PM · edited Sun, 04 August 2024 at 8:08 AM

Can't you ask your vendors to remember to set the update flag (add or change "Updated" date in Item List) when they update their products? It happens regularly that they forget it. Here's some recent examples of products that either have had files added to them and/or had their files updated (file names have changed) but where the Updated flag/date hasn't been set (just says "N/A"):

rr_update_flags.jpg


jennblake ( ) posted Thu, 08 September 2016 at 3:54 PM

Vendors do not set the Updated Flag, our staff does that when they add the files. I will check with our team members who do this to be sure that is being done. Thank you for bringing it to our attention.

Jenn


taoz ( ) posted Thu, 08 September 2016 at 3:58 PM

OK, thanks!


taoz ( ) posted Tue, 20 September 2016 at 3:57 AM · edited Tue, 20 September 2016 at 3:59 AM

Well here's more - products updated but update flag not set:

rr_update_flags2.jpg


jennblake ( ) posted Wed, 21 September 2016 at 12:53 PM

These are ones we are currently working on. give it some time. 😄


taoz ( ) posted Sat, 24 September 2016 at 7:41 AM

OK, thought you did both things at the same time. Better late than never I guess... ;)


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.