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Subject: Edited description of a gallery image and comments disappeared

Mythic3D opened this issue on Oct 21, 2016 · 5 posts
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Mythic3D ( ) posted Fri, 21 October 2016 at 5:24 PM · edited Thu, 05 December 2024 at 8:53 PM

Hi all,

I just edited the description of one of my gallery images to fix a typo and all of the comments people had made disappeared! I have tried refreshing the page, signing out and back in again and switching browsers and they are just gone! Is this normal behavior for the galleries or have I stumbled on some sort of bug?

Thanks! Mark

Deenamic ( ) posted Fri, 21 October 2016 at 7:34 PM

Mark, that is definitely a bug. I think it has risen it's evil head again. Another member had that same problem a few months ago. I promise I will will pass on your problem to an admin. Until we can solve the problem, I want you to think happy thoughts and try not to edit anymore descriptions or you may lose more comments. Help will be coming soon! 😄

Mythic3D ( ) posted Fri, 21 October 2016 at 7:49 PM

Thank you Denesia! Glad to hear I didn't break anything. 😃

Deenamic ( ) posted Fri, 21 October 2016 at 10:32 PM

You're welcome Mark! Yeah, you didn't break a thing. 😄

KristiS ( ) posted Mon, 24 October 2016 at 12:41 PM

Hi Mark,

I will be sure to alert the programmer about this.

It may take a little while due to him being out. He and his wife just had a baby last week 😄

Thank you for letting us know and we will get this fixed as quickly as possible.

Have a wonderful day,


Kristi

Community Relations Specialist

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