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Subject: Ok, who broke the Marketplace?

Kalypso opened this issue on Oct 30, 2016 · 7 posts
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Kalypso ( ) posted Sun, 30 October 2016 at 6:50 PM · edited Fri, 29 November 2024 at 9:24 AM
Site Admin

Product pages of items I have already bought have stopped showing the "Purchased" button and now just have "Add to Cart". I tried it with Chrome, Firefox and IE11. Please fix this as it will cause lots of confusion.

LPR001 ( ) posted Sun, 30 October 2016 at 7:03 PM

Agreed!! There is an issue that was not there yesterday. I am seeing the same as you - Chrome and Edge

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

JeniferC ( ) posted Sun, 30 October 2016 at 7:10 PM

Hello,

During our Grab Bag promotion, the duplicate purchase notifications are turned off so that people can make several purchases over the two day period and get a Grab Bag freebie item each time. The notifications for already purchased products will resume after the Halloween Grab Bag promotion has ended. During this time, you want to double check your purchase history during this time. We are sorry for any inconvenience, but hope the free Grab Bag items makes up for it. If you accidentally purchase a duplicate, please email store@renderosity.com so that we can issue you a refund.

Best Regards, JeniferC

 

Kalypso ( ) posted Sun, 30 October 2016 at 7:57 PM
Site Admin

Ok, that makes sense now. Thanks for the explanation!

Miss B ( ) posted Sun, 30 October 2016 at 8:11 PM · edited Sun, 30 October 2016 at 8:12 PM

AHA!! Thanks for the explanation from me as well. I was shocked to see that for a good many of my already purchased products were not showing as "purchased". As Kalypso stated, that DOES make sense, as I remember reading you could make as many purchases you want, and get a Grab Bag goodie for each.

I got mine, and I'm quite happy with it. 😉

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

glaseye ( ) posted Mon, 31 October 2016 at 5:06 PM

It's not the 1st time this is done with these kind off sales, so I sucpected this already before I read this post. However, for the future it might be wise if this is mentioned CLEARLY in a banner or something like that on the storepages as a reminder to pay extra attention.... just my 2cts.....

taoz ( ) posted Tue, 01 November 2016 at 5:15 PM

Looks like you've forgotten to turn purchased check on again, now that Fast Grab is over...

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