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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 6:50 pm)

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Subject: Duplicate Gift Certificate

FlagonsWorkshop opened this issue on Feb 11, 2017 · 5 posts
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FlagonsWorkshop ( ) posted Sat, 11 February 2017 at 2:52 PM · edited Fri, 19 July 2024 at 2:32 AM

Hey folks, I ordered a $50 gift certificate, paid for one via paypal, and two showed up. I checked the paypal side, you only billed me once. I think your system hiccupped. Would you take a look at it? I'd like to use the one I paid for, but I don't want to foul things up further doing that. Order ID is 112981452 I can't post the gift certificate numbers here for obvious reasons ;)

FlagonsWorkshop ( ) posted Sat, 11 February 2017 at 4:06 PM

I used one of them - there is a little bit left on it so you can still see it. I'll leave the other one alone.

JeniferC ( ) posted Sat, 11 February 2017 at 9:52 PM

Hello diogenese19348,

Thank you for letting us know. I have reported it to our programmers so that they can take a look and fix. Seems like it was a strange hiccup. We appreciate your honesty.

Best Regards!

 

FlagonsWorkshop ( ) posted Wed, 15 February 2017 at 9:30 AM

Jenifer, that extra gift certificate is still out there as of today.

CybersoxXIII ( ) posted Thu, 16 February 2017 at 1:30 PM

Free money! It must be your birthday. Or something.

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