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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

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Subject: Can't use my Render Rewards with the April Fools Coupon

Dareshiranu opened this issue on Apr 02, 2017 · 2 posts
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Dareshiranu ( ) posted Sun, 02 April 2017 at 1:38 AM · edited Thu, 25 July 2024 at 7:34 AM

Tried and I get the message: Sorry, that gift certificate code is not valid or has expired. Please check your entry.

But clearly I have a little over $11 in rewards listed from February. May I please be allowed to use them before the expiry of the Coupon? Pretty please?

JeniferC ( ) posted Sun, 02 April 2017 at 2:36 PM · edited Sun, 02 April 2017 at 2:37 PM

Hello,

Below is the message that we had sent to your email inquiry about this.

Render Rewards expire 30 days from the date of issue. An email notice is sent when they are issued to notify you. So, please make sure that you have not opted out of our emails, or that the emails are going into a spam or junk folder. https://www.renderosity.com/render-rewards-program-cms-14353

Best Regards,
Jenifer Carey
Renderosity Admin

 

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