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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 8:54 am)

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Subject: New user name

taoz opened this issue on May 18, 2017 · 4 posts

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taoz ( ) posted Thu, 18 May 2017 at 6:08 PM · edited Wed, 08 January 2025 at 1:47 PM

I purchased a new user name two days ago, but can't see anything has happened yet. How long does it take before it's being changed?

KristiS ( ) posted Fri, 19 May 2017 at 10:20 AM

Hello,

I have processed this for you.

Please give the system 24 hours to update all of your information and let me know if you notice something is still showing your old information.

Thank you and have a wonderful day,

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

taoz ( ) posted Fri, 19 May 2017 at 12:56 PM

OK, looks like it's working now. Thanks!

KristiS ( ) posted Fri, 19 May 2017 at 1:12 PM

Great!! Thank you for letting me know

I wish you a wonderful weekend!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story