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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 21 8:34 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order not completing

Ippotamus opened this issue on Mar 10, 2018 · 4 posts
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Ippotamus ( ) posted Sat, 10 March 2018 at 6:14 AM · edited Sat, 28 September 2024 at 8:40 AM

Made an order. Clicked on the Paypal link. Accepted the payment, but then the page hangs-up as Paypal tries to communicate with the Renderosity site. I cancelled the transaction and tried again. Same result. Something wonky, might want to wiggle the wires or something. Will try again tomorrow.

jennblake ( ) posted Sat, 10 March 2018 at 10:58 AM

I see your order as unpaid. do you get an error or anything else happen? Let me know please. Maybe they are having updates again. 😞

Ippotamus ( ) posted Sat, 10 March 2018 at 3:27 PM

That must have been it. Went through this morning. :) Everything is fine. Thanks for your time.

jennblake ( ) posted Sat, 10 March 2018 at 4:50 PM

Great news. 😄

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