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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 02 9:55 am)

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Subject: I'm a bonehead -- Jorja cart mishap

karibousboutique opened this issue on May 06, 2018 · 3 posts
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karibousboutique ( ) posted Sun, 06 May 2018 at 2:22 AM · edited Thu, 02 January 2025 at 2:36 PM

I initially added the Jorja character and jewelry to my cart. Then I read the thread that said the jewelry would appear in my downloads. I THOUGHT I deleted the jewelry from my cart. I didn't. I deleted the character and instead bought the wrong item. (Doh!) I have since purchased the character. Is there any way to be refunded (store credit) for the jewelry that would have been free (had I not been a bonehead...)?

Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs

DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max

One in 68 children is diagnosed with autism.  One is mine. ♥

PrestonW ( ) posted Sun, 06 May 2018 at 8:02 AM

Hi, I refunded you $8.97 as instore credit and the jewelry will now be found in your gifts area of your account.

karibousboutique ( ) posted Sun, 06 May 2018 at 9:45 AM

Thank you!!

Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs

DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max

One in 68 children is diagnosed with autism.  One is mine. ♥

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