Sat, Nov 16, 8:24 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 15 12:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Problems using a VISA gift card


truthordare ( ) posted Sat, 12 May 2018 at 7:50 PM · edited Sat, 16 November 2024 at 6:40 PM

Hello -

I frequently use prepaid gift cards to shop here because of past security compromise complaints. I used the card yesterday without issue, but today it's telling me that "all fields for the selected payment method are required", though they're all filled in. I wonder if someone can assist.

Thank you.


ashleyb ( ) posted Sun, 13 May 2018 at 8:08 AM

Yes, I look into this and see what is going on.









ashleyb ( ) posted Sun, 13 May 2018 at 8:12 AM

I'm sending you a sitemail for further questions & steps









truthordare ( ) posted Sun, 13 May 2018 at 8:27 AM

I have replied. Thank you.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.