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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Special offers etc.


wscottart ( ) posted Sat, 19 May 2018 at 11:17 AM · edited Fri, 15 November 2024 at 12:30 PM

I have several product that are in my purchases, but when I come across the products within the Marketplace they are not marked as owned. This often times creates a bit of confusion because I have purchased so many products over time. For instance I have weight-mapped Maisie. I bought the product when it was first introduced, but yet when I encounter the product in the marketplace it does not show that product as having been purchased. I have a few other products from various vendors that were offered as BOGO free. In those cases the vendor provided a download link, but is there no way to show the acquired product as purchased? Not necessarily seeking a resolution just putting this out there out of curiosity and for information. As a long time buyer of products it is a bit confusing times.


jennblake ( ) posted Sat, 19 May 2018 at 2:30 PM

BOGO items are never really purchased through the system, at least in the past they were not. Recently we have been doing them by a script in the system and they will show as owned previously. some items, such as Maisie that are purchased in a bundle, also do not currently show as purchased. this is a feature we would like to make happen. 😄 I hope soon.


wscottart ( ) posted Sat, 19 May 2018 at 3:17 PM

Thank you. I did find that the links to offers like the BOGO given to us from the vendor are archived. And the links appear to still be live.


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