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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Why was I sent a Prime member email?


Vorlath ( ) posted Mon, 04 June 2018 at 7:39 PM · edited Fri, 10 January 2025 at 12:39 PM

I received a prime member email (I haven't been a member since the switch to the new format). Looks like you have a mistake in your system that sends out emails to prime members.


PrestonW ( ) posted Tue, 05 June 2018 at 9:44 AM

I am not sure why you received a Prime email? What was the email you received?


Vorlath ( ) posted Tue, 05 June 2018 at 9:23 PM

June 2018 Prime Members Newsletter with a coupon link that I don't have access to.


PrestonW ( ) posted Wed, 06 June 2018 at 10:16 AM

I will look into this!


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