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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Unpurchased item?

gypsyangel opened this issue on Sep 02, 2018 · 5 posts
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gypsyangel ( ) posted Sun, 02 September 2018 at 12:05 PM · edited Thu, 21 November 2024 at 4:18 AM

Hi I just placed an order and I got something I did NOT place in my cart... What's up with that? And do you need to take it out? Order#: 113230527

Thanks

Laura


jennblake ( ) posted Sun, 02 September 2018 at 9:12 PM

You found an old BOGO script! Thank you for letting us know. It has been corrected. and we hope you enjoy the item! 😄

gypsyangel ( ) posted Sun, 02 September 2018 at 9:45 PM

Oh wow...did I just ruin it for future shoppers? That sucks.


jennblake ( ) posted Sun, 02 September 2018 at 9:52 PM

LOL. No...you actually just helped the vendor. 😄

gypsyangel ( ) posted Sun, 02 September 2018 at 11:22 PM

Oh, that's OK, then!


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