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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Paypal amount shows $0.00 so can’t pay

pigfish9 opened this issue on Sep 20, 2018 · 3 posts
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pigfish9 ( ) posted Thu, 20 September 2018 at 10:37 PM · edited Thu, 18 July 2024 at 11:00 PM

I just placed order #113236413. I elected to pay via PayPal. When my order processed, I clicked on the PayPal link and logged in when I reached their page. However, there was no transaction to pay. When I returned to Renderosity, the PayPal amount shows $0.00 instead of the order total. How can I pay for this order?

Thank you, Deborah Kaelin pigfish9

PrestonW ( ) posted Fri, 21 September 2018 at 9:24 AM

Hi,
I just sent you an email so keep an eye out for it 😃

pigfish9 ( ) posted Fri, 21 September 2018 at 10:56 PM

I got the email and was able to complete my order. Thank you!

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