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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

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Subject: Corrupt Download File?

bwldrd opened this issue on Dec 14, 2018 · 6 posts
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bwldrd ( ) posted Fri, 14 December 2018 at 4:56 PM · edited Sun, 17 November 2024 at 10:40 AM

File "Captain_Nemos_Underwater_Villa_1_of_3_237314.zip" from Cybertenko's - Captain Nemos Underwater Villa is not extracting. I have tried downloading it 3 times now and when trying to extract it it tells me the file is corrupt.

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Consider me insane if you wish, but is your reality any better?

PrestonW ( ) posted Fri, 14 December 2018 at 11:03 PM

I re-zipped the file. Please try to download it again and let me know 👍

bwldrd ( ) posted Sat, 15 December 2018 at 1:13 AM · edited Sat, 15 December 2018 at 1:16 AM

No go. It extracts, but all the files in the runtimetextures & libraries folder are now 0 byte files. Geometries folder was only one in runtime where files weren't 0 bytes. Documentation and promo folders where good also.

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Consider me insane if you wish, but is your reality any better?

PrestonW ( ) posted Sat, 15 December 2018 at 8:02 AM

We are contacting the vendor to get a new zip file.

PrestonW ( ) posted Sat, 15 December 2018 at 9:53 AM

Ok the new zip is up. Try to download it again please and let me know

bwldrd ( ) posted Sat, 15 December 2018 at 10:29 AM

All good now. Thank you much.

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Consider me insane if you wish, but is your reality any better?

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