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Subject: End of Year Wishlist 50% off sale - no discount in cart!


IO4 ( ) posted Fri, 28 December 2018 at 3:41 AM · edited Thu, 09 January 2025 at 6:07 AM

I put a couple of items in my cart but they are not getting the 50% off wishlist discount as advertised in the Rendro End of the Year Wishlist Sale email I received. How do I get the discount to apply??? The items are not software or extended license products (or any of the exceptions it noted).

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alken ( ) posted Fri, 28 December 2018 at 5:39 AM

I put all my wishlisted items in the cart and they aren't reflecting the discount. I guess I'll put them back into wishlist and try them later.



Torquinox ( ) posted Fri, 28 December 2018 at 7:16 AM

As others say, the wishlist sale is not working as expected.


jennblake ( ) posted Fri, 28 December 2018 at 7:32 AM

We will get this corrected for you. Just give me a little bit. Working on it now.Sorry for the delay!


Torquinox ( ) posted Fri, 28 December 2018 at 7:34 AM

Thanks! Does wishlist sale take over everything? Some of the other sales were really good.


jennblake ( ) posted Fri, 28 December 2018 at 8:00 AM

no...if the other sale discounts were higher, those will start back up at 8 am..in just 2 minutes..Any scheduled vendor store sales for this weekend will continue as planned. If they were higher percentages off they will be put back to higher, if lower the same applies. 😄


jennblake ( ) posted Fri, 28 December 2018 at 8:01 AM

also please note if you have items in your cart, you may need to remove them and then put them back with the updated pricing. Sorry for the trouble!


Torquinox ( ) posted Fri, 28 December 2018 at 8:29 AM

That's great! Thanks Jenn 😁


jennblake ( ) posted Fri, 28 December 2018 at 8:32 AM

Happy to help get it corrected. I'm sorry again for the error to start with. Have a wonderful weekend!


Torquinox ( ) posted Fri, 28 December 2018 at 8:42 AM

It's all good. You too! 👍


IO4 ( ) posted Fri, 28 December 2018 at 3:51 PM

Fixed, great, thanks very much!!

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SBriggs ( ) posted Fri, 28 December 2018 at 6:20 PM

jennblake posted at 6:13PM Fri, 28 December 2018 - #4342629

also please note if you have items in your cart, you may need to remove them and then put them back with the updated pricing. Sorry for the trouble!

I just had the same problem and did what you suggested. I put everything in my Cart back into my Wishlist again and went through the whole procedure again. Still, NOTHING reflected any discount at all. Do you have any other ideas?


PrestonW ( ) posted Fri, 28 December 2018 at 7:59 PM

Are you referring to unpaid order 113280458? Both of those items are showing 50% Off in your order if so. If this is not what you are referring to can you give me an example?


Torquinox ( ) posted Sat, 29 December 2018 at 7:29 AM

I find Pretty 3D Fantasy Cowgirl says $1.75 everywhere and turns up $7.88 in cart.


Torquinox ( ) posted Sat, 29 December 2018 at 8:28 AM

And it's fixed! Thank you :)


SBriggs ( ) posted Sat, 29 December 2018 at 1:58 PM

Okay, I now see that the 50% reduction in price was shown on the VENDOR'S page but not specifically referenced when a customer pays, and I think that's where all the confusion is coming from. If you happen to miss the "50% OFF" on the vendor's page, you expect to see your total, MINUS 50% of what your total bill comes to, at Checkout. I've now paid the bill but wan't very happy doing so. :o/


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