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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order Number #113283556

infinity10 opened this issue on Jan 04, 2019 · 3 posts
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infinity10 ( ) posted Fri, 04 January 2019 at 11:21 AM · edited Sun, 04 August 2024 at 4:16 AM

Hi,

Can you kindly assist - one of my purchases uses a material node which Poser Pro 11 Material Room is rejecting. This is the Gregoria product.

This is consistent across all MAT Pzs using this node for this character. The node is labeled Skin_2_2_2, and it is connected to Translucent Colour input of the Poser Surface root node. Poser shows a dotted line, meaning that it cannot process this information.

Also, the Mat Pz for the Head previews as a different colour from the rest of the body, and there is a subtle but noticeable difference after rendering in both SuperFly and Firefly.

May I get some technical assistance please.

Eternal Hobbyist

 

PrestonW ( ) posted Fri, 04 January 2019 at 12:26 PM

Hi,
You will need to contact the vendor directly for product support.

To contact the vendor please click the "contact" link next to the vendor's name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

infinity10 ( ) posted Sat, 05 January 2019 at 1:29 AM

ok. will do. thanks

Eternal Hobbyist

 

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