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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

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Subject: Unpaid/Download Pending

tattooedillusions opened this issue on Feb 06, 2019 · 3 posts
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tattooedillusions ( ) posted Wed, 06 February 2019 at 10:12 AM · edited Wed, 24 July 2024 at 3:31 AM

I bought something yesterday and it said Unpaid and that the download was pending. Normally I just have to refresh the page once or twice and it's good to go but it's been a day this time. Order #113298103 is the one I'm having issues with.

PrestonW ( ) posted Wed, 06 February 2019 at 10:26 AM

I am not sure why it wasn't marked paid. Sorry about that! I have marked it as paid so you can now download your item. 👍

tattooedillusions ( ) posted Wed, 06 February 2019 at 10:45 AM

Awesome, thank you very much! Yeah once in a great while it'll hang up like that. Not very often at all but it has happened to me before.

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