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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 12:52 am)

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Subject: Refund Request

movida opened this issue on Mar 05, 2019 · 5 posts
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movida ( ) posted Tue, 05 March 2019 at 10:37 PM · edited Tue, 31 December 2024 at 12:59 PM

I purchased Netherworks "Pose Writer Panel" order #113309646 3/4/19. It doesn't work for me in Poser 11 - I get the dreaded "magic number" error and La Femme doesn't work in Poser 14 so it's of no use to me. I sent a site mail to Netherworks asking if there's a newer version but if there were I suspect it'd be in the store updated. Anyway I'd like a refund until such time as it's updated for Poser 11. Thanks, Jan

PrestonW ( ) posted Wed, 06 March 2019 at 10:11 AM

Hi Jan,
I have reached out to the vendor for you regarding this. If they do not have a version for Poser 11 I asked them if they would authorize a refund.

movida ( ) posted Wed, 06 March 2019 at 4:00 PM

Thanks for your help

PrestonW ( ) posted Fri, 08 March 2019 at 12:30 PM

Hi Jan,
Since I have not heard back from the vendor I went ahead and issued you a refund for this in the form of instore credit 😃

movida ( ) posted Fri, 08 March 2019 at 6:54 PM

Thanks for your help, I didn't hear from him either

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