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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 21 6:06 am)

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Subject: Poser Pro11 Mac- crashes after default scene loads-Appdata location?

Eric Walters opened this issue on Jul 06, 2019 ยท 4 posts
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Eric Walters ( ) posted Sat, 06 July 2019 at 12:09 PM ยท edited Tue, 29 October 2024 at 8:36 PM

Hi! This happened last year. Poser crashes and on restart crashes as soon as the default scene loads. Previously I re-installed. But when the same thing happened a few months later-I was told I** had exceeded the # of installs. **I think it's the same issue- some one on the SmithMicro tech forum directed me to replace the prefs file and cache file. I was able to get it working again-and saved a copy of the folder with the registration and cache files. The NEXT time it happened-I just deleted the files and replaced them with a saved copy. I still have the copy with the files as shown in the attachment. But can't find WHERE to put them. Are they hidden on MacOS? I thought they were in App Support in the OS folders. Are they hidden files? HELP! Screen Shot 2019-07-06 at 10.05.09 AM.png


rokket ( ) posted Sat, 06 July 2019 at 1:23 PM

Check under your profile. They may be in hidden folders. I am not a MAC user, so I am not 100% certain.

Under my profile, it is under C: Users/Rokket/AppData/Roaming/Poser Pro/11

I hope this helps.

If I had a nickle for ever time a woman told me to get lost, I could buy Manhattan.

an0malaus ( ) posted Sun, 07 July 2019 at 10:46 AM

On macOS, they go in /Users/Shared/Library/Application Support/Poser/11/, which is not the same folder as your Poser preferences are stored in, which is the same hierarchy, but under your own username, e.g. /Users//Library/Application Support/Poser/11 or .../Poser Pro/11

In either case, you may need to tell the Finder to show the Library folder, as it's hidden by default, or use the Finder "Go" Menu's Go To Folder option and type in the path.


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Eric Walters ( ) posted Sat, 13 July 2019 at 11:23 AM

Thanks an0maluas, I found it. Unfortunately replacing the .dta and cache files with backup did not revive PoserPro11 this time. I had to re-install. Luckily, the replaced .dta files DID prevent the need to re-register and enter the serial numbers again.

an0malaus posted at 9:18AM Sat, 13 July 2019 - #4356320

On macOS, they go in /Users/Shared/Library/Application Support/Poser/11/, which is not the same folder as your Poser preferences are stored in, which is the same hierarchy, but under your own username, e.g. /Users//Library/Application Support/Poser/11 or .../Poser Pro/11

In either case, you may need to tell the Finder to show the Library folder, as it's hidden by default, or use the Finder "Go" Menu's Go To Folder option and type in the path.


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