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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 18 8:42 am)

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Subject: Items Purchased In Bundles Don't Show Up In "My Items"

Steve K. opened this issue on Sep 05, 2019 · 2 posts
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Steve K. ( ) posted Thu, 05 September 2019 at 8:34 PM · edited Thu, 18 July 2024 at 5:34 AM

Example, today I bought PowerAge's Architecture bundle which includes "Mon Quartier". In "My Account"/ "Purchased Items", the bundle shows up but not the "Mon Quartier" individual item. Also, on the product page for "Mon Quartier", it does not show that I have purchased the item. All the individual items purchased in bundles should show up in the "Purchased Items" list, and the item product page should show it as "Purchased".

jennblake ( ) posted Fri, 06 September 2019 at 10:57 AM

Yes, that is currently how bundles work. We have this on our to-do list for improvements...but right now this is correct behavior. 😄

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