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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: I thought this was solved

movida opened this issue on Nov 20, 2019 · 3 posts
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movida ( ) posted Wed, 20 November 2019 at 6:49 PM · edited Sun, 22 December 2024 at 5:53 AM

I had contacted Jenn previously as I had a permanent license from Smith Micro for my Poser Pro 11. She told me she'd activated my Poser 11.2 for a year. Although this is bs I have no choice.

BUT my Poser 11.2 won't start unless I connect it's computer to the net so it can phone home so nothing has been changed. I'm more than a little ticked off and am using Poser Pro 2014 until this is straightened out.

The Poser Software submit a ticket won't accept my Poser ll.2 version number so the ticket won't submit. Thanks for any help.

Jan

jennblake ( ) posted Thu, 21 November 2019 at 9:47 AM

I did set your license for a year. If that is not working I will have to speak to the dev team. Please send an email to jennblake@renderosity.com with your serial number so I can report this to them.

movida ( ) posted Thu, 21 November 2019 at 9:59 AM

OK I'll send it right now and thanks again

Jan

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