Fri, Jan 3, 7:45 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Updated products


Nails60 ( ) posted Wed, 05 February 2020 at 5:34 PM ยท edited Thu, 02 January 2025 at 12:04 PM

Just a suggestion Could it be possible to require vendors add a note to in the readme file as to why the product has been updated? Just to help in deciding whether to re-install the product or live with it as is if the update is to overcome a very minor problem


jennblake ( ) posted Thu, 06 February 2020 at 9:51 AM

When vendors update a product they are instructed to send an email to all buyers of the product. This is done and approved through our system. If you get Renderosity emails you should receive those. ๐Ÿ˜„


Glitterati3D ( ) posted Thu, 06 February 2020 at 10:19 AM

I'm assuming since it moved to the New Products section, En Noir was updated recently?

I got no email. In fact, I never get them on updates though I am getting other Rendo emails without issue.


jennblake ( ) posted Thu, 06 February 2020 at 10:39 AM

En Noir was re-released as new because the pants that originally were supposed to be IN the product have been added. That was done late yesterday while I was doing payments and I have not sent that out yet. ๐Ÿ˜„

If you aren't getting notifications your ISP or mail service may be putting them in spam. A lot of members have gotten a gmail account for Renderosity emails and notifications as they do not tend to block ours as spam. ๐Ÿ˜„ OR you can send us the email address you use to store and we can check to see if it is on the bouncing or blocked list.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.