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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order ##113551161 Downloads pending even though I've paid

mamba-negra opened this issue on Sep 13, 2020 · 4 posts
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mamba-negra ( ) posted Sun, 13 September 2020 at 5:50 PM · edited Sun, 24 November 2024 at 3:32 PM

Paid with Gift Certificate and Paypal. I have the receipt from paypal sent via email, but the renderosity order page says it's still waiting for payment.

Brittany ( ) posted Mon, 14 September 2020 at 10:22 AM

Hi,

Are you still having an issue?

mamba-negra ( ) posted Mon, 14 September 2020 at 12:51 PM

nope. It got worked out later on in the evening. Thanks!

Brittany ( ) posted Mon, 14 September 2020 at 1:27 PM

:)

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