Wed, Jan 8, 8:17 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchase

Heavenlee opened this issue on Oct 06, 2020 · 2 posts
Back to Forum Print
Heavenlee ( ) posted Tue, 06 October 2020 at 9:45 AM · edited Mon, 30 December 2024 at 7:15 PM

Hi I purchased some stuff on the 2nd of October using my credit card, i usually use Paypal, but i used my credit card but haven't recieved the download links, can some1 help? Kind regards Lee xxx

jennblake ( ) posted Tue, 06 October 2020 at 9:49 AM

Hello.

I do not have an order on your account on October 2nd. Did you see an error during checkout? It may be a HOLD charge on your card and the order was not authorized. Please send me an email to store@renderosity.com with any further questions so we don't post any private information publicly. 😄

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.