Sun, Jan 19, 3:31 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 17 5:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Monsters Saving Monday doesn't seem to be working

Miss B opened this issue on Oct 12, 2020 · 9 posts
Back to Forum Print
Miss B ( ) posted Mon, 12 October 2020 at 1:46 PM · edited Fri, 17 January 2025 at 8:01 PM

I put two items from the Monsters Saving Monday $3.99 group of items into my cart, but what's showing is the full price for these items. What gives?

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

jennblake ( ) posted Mon, 12 October 2020 at 2:02 PM

Hi.

The $3.99 pricing on those items is a prime member price only. I do not see the prime role on your account. Your price would be the 40% off for all members. 😄 If you do not see that 40% off price reflected in your cart, please try removing it and adding it back. 😄 .

Miss B ( ) posted Mon, 12 October 2020 at 2:59 PM

Ohhhh, OK. One of the items isn't Prime, so I'll check to see if it's 40% off. Thanks for getting back to me Jenn. 🙂

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

Miss B ( ) posted Mon, 12 October 2020 at 3:22 PM

Just to let you know, NOW when I went back to my cart, the items are showing at 40% off. When I first placed them in the cart, they were showing at full price, so I'm glad that got straightened out. 😉

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

jennblake ( ) posted Mon, 12 October 2020 at 3:43 PM

Happy to help. 😄

druc ( ) posted Mon, 19 October 2020 at 5:48 AM

If something is already 30% off. Does it change to 40% off for this flash sale? I have added it to my cart but it remains at 30% off price. I have removed it and added again. Same result.

druc ( ) posted Mon, 19 October 2020 at 8:00 AM

It's too late. Due to time zones, I need to go to bed. By the time I finish work tomorrow this sale will have ended. I wont be buying this product or any other unless what is advertised is what is provided. I my country false advertising attracts very large financial penalties. I read and re-read the web page advising of this sale an there was no mention of exclusions.

jennblake ( ) posted Mon, 19 October 2020 at 11:39 AM

the $3.99 items are the ones in the department for the sale. It is a select group of products. If you see one in the department that is not priced correctly please let me know.

druc ( ) posted Tue, 20 October 2020 at 1:00 AM

As I previously said, it is now too late. The email stated "Today only! Everything is in the marketplace is $3.99" The web site backed this up with the additional information the $3.99 was a Prime member price and all Renderosity members would get 40% off. It didn't say on "selected items" or a particular "deparment" it stated marketplace. My understading of Renerosity market place is any item for sale. Thank you for the reply.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.