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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 7:25 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: computer crash, everything gone, reached download limit on my purchases?

TeamSchmidt opened this issue on Nov 29, 2020 · 4 posts
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TeamSchmidt ( ) posted Sun, 29 November 2020 at 12:11 AM · edited Sat, 14 September 2024 at 7:43 AM

Hi! I too have apparently reached my download limit on some of my purchases. Due to a computer crash I have to re-install everything, ugh. Could you please reset my download limit? Thank you :)

jennblake ( ) posted Sun, 29 November 2020 at 10:24 AM

I have reset all of your downloads for you. I know what it is like to reinstall gigs of content. I'm sorry you are having to spend you weekend doing it. Hang in there!

War316 ( ) posted Sun, 20 December 2020 at 3:09 PM

Can you reset my download limit

jennblake ( ) posted Mon, 21 December 2020 at 8:00 AM

Answered and done via sitemail. 😄

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