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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Problem with Coupon

darkrepast opened this issue on Jan 13, 2021 · 4 posts
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darkrepast ( ) posted Wed, 13 January 2021 at 5:56 AM · edited Sun, 22 September 2024 at 7:18 AM

I got a coupon in email and when I went to use it, I received an error that stated I wasn't allowed.

Any thoughts? I'm still a prime member...

jennblake ( ) posted Wed, 13 January 2021 at 9:03 AM

Can you please let me know which coupon you were trying to use? Then I can look into this for you. 😄

darkrepast ( ) posted Wed, 13 January 2021 at 3:57 PM

It's this one:

PRIMEJAN2021P20B5

jennblake ( ) posted Thu, 14 January 2021 at 10:59 AM

Hi.

I checked and your prime membership expired on 2021-01-06 and that is the reason the coupon will not work for you. 😄

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