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Subject: Changing where newsletters are sent.


bwldrd ( ) posted Mon, 31 May 2021 at 1:16 PM · edited Mon, 11 November 2024 at 12:37 PM

I recently changed my e-mail address in my account settings but newsletters are still being sent to the old e-mail. How do I get the newsletters to deliver to my new e-mail address?

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Consider me insane if you wish, but is your reality any better?


TwiztidKidd ( ) posted Mon, 31 May 2021 at 1:34 PM · edited Mon, 31 May 2021 at 1:37 PM

My guess is they couldn't figure out how to exclude email addresses yet, only to add new ones... use the spam feature in your email client if it really bothers you that much.



bwldrd ( ) posted Mon, 31 May 2021 at 2:19 PM

No I mean I'm not getting the newsletters on my new address. Not that I'm receiving them at both. They are only going to the old address, and it expires in a couple of months (ISP is shutting down e-mail service on their end).

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Consider me insane if you wish, but is your reality any better?


TwiztidKidd ( ) posted Mon, 31 May 2021 at 2:49 PM · edited Mon, 31 May 2021 at 2:53 PM

https://www.renderosity.com/rr/settings/?sem

Click on the orange button once

Capture.PNG



bwldrd ( ) posted Mon, 31 May 2021 at 6:23 PM

Tried that to, didn't receive anything, even though it said a link was sent. Going to add my old address back in and see if it sends anything there.

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Consider me insane if you wish, but is your reality any better?


RedPhantom ( ) posted Mon, 31 May 2021 at 8:45 PM
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I wonder if there's a problem. I clicked that link a few weeks ago and never received the email. I'd assumed it was a problem with Yahoo. Now I wonder.


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bwldrd ( ) posted Mon, 31 May 2021 at 8:53 PM

I think I may have gotten it straightened out. Clicked on the opt out option in one of the newsletters and it took me to the subscriptions page where I changed my e-mail address to the new one. Now lets see if I receive them there or not. fingers crossed. Lol.

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Consider me insane if you wish, but is your reality any better?


ShaniaB ( ) posted Tue, 01 June 2021 at 11:42 AM

bwldrd posted at 11:38AM Tue, 01 June 2021 - #4420236

I think I may have gotten it straightened out. Clicked on the opt out option in one of the newsletters and it took me to the subscriptions page where I changed my e-mail address to the new one. Now lets see if I receive them there or not. fingers crossed. Lol.


Hello bwldrd,

We've just released a new V.O.M Newsletter. Please let us know whether or not this came through for you. We are monitoring this closely.


Thank you so much for writing in!

ShaniaB

Marketplace Assistant



bwldrd ( ) posted Tue, 01 June 2021 at 12:08 PM

If this is it "Exclusive Interview with Ken_Gilliland - New Events for June! - Ken _Gilliland's "V.O.M SALE" at 40% off", yes I received it at the new e-mail address.

Thanks.

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Consider me insane if you wish, but is your reality any better?


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