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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: paypal payment taken but renderosity order says unpaid

crowbar opened this issue on Nov 13, 2021 · 3 posts
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crowbar ( ) posted Sat, 13 November 2021 at 5:40 AM · edited Mon, 25 November 2024 at 1:40 PM

Order #: 113740603 · Placed on Nov 13, 2021



says pending even after 30 mins

jennblake ( ) posted Sat, 13 November 2021 at 2:56 PM

Hello.

Sorry about the wait. Paypal sent a notice late last night they had issues with sending payment notifications. I have now marked that order as paid for you and it is available for download. 

crowbar ( ) posted Mon, 15 November 2021 at 6:09 AM

thanks


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