Thu, Dec 12, 9:05 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 9:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: The new Monthly Freebie for May . . .

Miss B opened this issue on May 11, 2022 · 4 posts
Back to Forum Print
Miss B ( ) posted Wed, 11 May 2022 at 1:44 PM · edited Tue, 10 December 2024 at 6:32 PM

Someone forgot to change the link address for the promo image, so when clicking it, it tries to download last month's (April) freebie.  The Download It Now text link, however, does work correctly.

Not sure if you want to send out an updated newsletter, but thought you should at least know about it.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

jennblake ( ) posted Wed, 11 May 2022 at 1:53 PM

We will get that fixed. 😄 Try again in about 30 minutes..to be sure we have time to get it done 😄

ShaniaB ( ) posted Wed, 11 May 2022 at 2:19 PM

That freebie should be working correctly now. Try it again and if it still doesn't download let us know 😀


Miss B ( ) posted Wed, 11 May 2022 at 5:58 PM

Oh that's OK.  As I stated in my original post, I WAS able to get it earlier with the Download It Now link in the Newsletter.  It was only clicking on the Promo image that had the wrong link.

I just thought I'd mention it, a) so it doesn't happen again next month, and b) for anyone else who notices the issue.  This way they'll know it's been taken care of.  qnUCLucw6r1tZabdf2ufTIuFPC9YPwUSZuOGnUYw.jpg


_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.