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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Mistake on an item on sale?

LadyElf opened this issue on Jun 17, 2022 · 3 posts
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LadyElf ( ) posted Fri, 17 June 2022 at 2:56 AM · edited Fri, 15 November 2024 at 2:00 AM

I just got an email saying a wishlist item is on sale for 40% off.  I went to check it and it's showing the normal price, however, it is showing the Prime price as 40% off instead. 

Was this supposed to be  a Prime member only sale (not a Prime member)

Thanks!


jennblake ( ) posted Fri, 17 June 2022 at 11:26 AM

Yes, it was a prime sale. The system sends out those notifications  to anyone who has them on their wishlist. It does not check to see if the recipient is a prime member. I'll ask our development team if this is possible. 

LadyElf ( ) posted Sat, 18 June 2022 at 2:06 AM

Thanks Jenn!

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