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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: customer convenience


thecameraman ( ) posted Wed, 15 February 2023 at 1:44 PM · edited Fri, 03 January 2025 at 1:57 PM

this sight is the most miserable sight to navigate. these changes have made it very difficult and unpleasant to use. 


jennblake ( ) posted Wed, 15 February 2023 at 6:00 PM

Hello.

Can you give me a  few details on what you are unhappy with? Certain pages? area? orders? I'll do my best to help. 😄



MarkCM ( ) posted Wed, 15 February 2023 at 8:25 PM

Well, for one thing, on product pages I can no longer quickly go from one promo render to the next by clicking an arrow.  I have to keep scrolling up and down on the page to go from one image to another.

You need to fix that, or you'll see a lot fewer people browsing the store.


thecameraman ( ) posted Thu, 16 February 2023 at 2:14 AM

the renders cannot be shown fully without scrolling and still have access to the the next image.


jennblake ( ) posted Thu, 16 February 2023 at 8:25 AM

Hi. 

That is an issue at the top of our list to address.  Please give us a few days on those to get it corrected. 


jennblake ( ) posted Mon, 20 February 2023 at 12:20 PM

Adjusted image navigation. 

You can use the < and > on the main product image to go to the previous/next image. Additionally, you can also open the lightbox overlay and click < and > there (or use keyboard arrow keys) to navigate. By default, using the < and > buttons will skip images with a content advisory. You can turn this off (see "Added more content advisory features" below). 

In the future, we want to make the image thumbnails (below the main image) automatically scroll to which thumbnail is currently being displayed.


Limited the height of main image to fit your monitor. 

Before, you had to scroll to see the full image if it was too long. Now, it'll be a smaller image that fits your monitor. If you want to see it full size, you can click on the main image and it'll open up the original image size.


Added more content advisory features.

If you try to view an image with nudity, the website will show you a warning. You can click the "Hide warning and show image" to see the image and hide future warnings. To re-enable this warning, there's an icon in the top right of content advisory images that you can click.

The website will remember your choice for whenever you view a product image, however, this setting is based on a cookie! If you use a different browser or clear your cookies, you'll be shown the warning again.

In the future we'd like to make it a setting in your user account, but it's cookie-based for now (time constraints, other priorities to fix, blah blah).


Moved sidebar next to main image.

This provides faster access to important information (price) and important buttons (add to cart, etc.) and fills the empty space next to the main image.


thecameraman ( ) posted Tue, 21 February 2023 at 4:11 PM

The changes to the store web sight are highly appreciated and your quick response is commendable. Thank you very mush.


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