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(Last Updated: 2024 Nov 18 10:40 pm)

Subject: Poser doesn't close

ChromeStar opened this issue on Apr 11, 2023 · 5 posts
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ChromeStar ( ) posted Tue, 11 April 2023 at 12:19 PM · edited Mon, 18 November 2024 at 4:11 PM

Just as the subject says. I close the Poser window, it prompts me to save, the scene closes, but the Poser window stays open and completely blank. If I click the window a couple times it turns white like a non-responsive process. If I instead wait an hour or more, it still just stays open. I have to kill the process to close it.

This happened occasionally before but seems like it is almost every time now. Any thoughts on why it might be hanging or how to make it close properly?

hornet3d ( ) posted Tue, 11 April 2023 at 1:34 PM

No real thoughts except to say I have seen this both in Poser 12 and 13 but the occurrence in 13 is much higher, I guess it happens about 10% of the time.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

ShaniaB ( ) posted Tue, 11 April 2023 at 3:45 PM

For occurrences like this, we utilize a support ticket system to fix the issue. That support ticket system is located at the link below.

https://support.posersoftware.com/

The team would be happy to help you get this resolved and get Poser working properly for you both. Please let me know if you have any questions in regard to using our ticket system.


adp001 ( ) posted Tue, 11 April 2023 at 3:56 PM

I had this once when I messed up one of my Python scripts on exit. This led to the fact that Poser could not terminate.


hornet3d ( ) posted Tue, 11 April 2023 at 7:13 PM
ShaniaB posted at 3:45 PM Tue, 11 April 2023 - #4461785

For occurrences like this, we utilize a support ticket system to fix the issue. That support ticket system is located at the link below.

https://support.posersoftware.com/

The team would be happy to help you get this resolved and get Poser working properly for you both. Please let me know if you have any questions in regard to using our ticket system.

Totally understand but I would like to be able to duplicate it almost at will before I raised a report.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

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