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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Why aren't all of my The Row House items showing up as Purchases in Poser?

PenelopeFlynn opened this issue on Apr 12, 2023 · 3 posts
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PenelopeFlynn ( ) posted Wed, 12 April 2023 at 5:32 PM · edited Sun, 06 October 2024 at 4:41 AM

Maybe it's just me, but The Row House seems to have disappeared from Renderosity. Their DS based products though showing up in my account, do not show up as purchases when I look through my Renderosity purchases in Poser. How can I cure this and what in the world happened to The Row House?

ebasham ( ) posted Thu, 13 April 2023 at 3:30 PM
Site Admin

The Row House decided to close their account with Renderosity. You can still access the products you purchased from them via your Account / Orders or Account / Purchased Items. If you believe there is an issue with the Poser Software application, please give more details and we will investigate further.


PenelopeFlynn ( ) posted Fri, 14 April 2023 at 8:24 AM

Thank you.

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