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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Products not showing up in marketplace search.

bwldrd opened this issue on Jun 05, 2023 · 2 posts
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bwldrd ( ) posted Mon, 05 June 2023 at 12:48 AM · edited Fri, 27 September 2024 at 2:55 PM

Was recently looking at Caisson's store and some products do not show up on the store page or during search, but are linked and available from the TOP Products listing.

Example , Southern Ruins Series.. they show up in the Top Products list, but if you do a search, they do not show up, and they are also not listed on his profile store page.

Has me wondering how many other things/products are not showing up during marketplace searches that may be available.

(It should be noted, that the given example is listed on its page as a product imported from Hivewire)

--------------------------------------------------------------------------------

Consider me insane if you wish, but is your reality any better?

ShaniaB ( ) posted Wed, 07 June 2023 at 3:01 PM

Hello,

I spoke with developers, and they should have that fixed for you now. Please let me know if you are able to see all of Caisson's products, or if they are still not visible to you.



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